LIV Residential

Lead pipes

Contact your home owners association (VVE)

Home owners association (VVE) meetings

Emergency report

Heating in your home

Locked out

Theft / burglary

Replacing smoke detector batteries

How to unclog the kitchen drain and shower drain

Unclogging drains

File a repair request

Overgrown vegetation

Noise disturbance

How do I submit the gas, water and electricity readings?

Meter reading

What to do if the lift in your building breaks down

Elevator malfunction

Household waste & bulk waste

What are municipal taxes and what should you take into account?

Municipal taxes and fees

Solar panels on a rental property, what you need to know

Solar panels

May I place items in the stairwell or on the landing?

Stairwell

Fire

Garden

What to do in case of a power, water, or heating outage

Power, water or heating outage

Parking transmitter / pass

Contact technical service

burglary apartment what to do
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damage…

Burglary in your rental home

Report change in personal data

Deferred maintenance

Replacing the batteries in your thermostat

Information about a Homeowners' Association (VvE)

What is a Homeowners' Association and what does it do?

Fire safety of the property/building

Blockages in your home

Internet, television, landline

Make sure your smoke detector is working properly: what to do when it beeps

Smoke detector

What personal data does LIV Residential store about you as a tenant?

Tenant's personal data

Leakage in your apartment

Landlord statement

Gas, water, electricity

Pre-check-out & Check-out instructions

What extra services does LIV offer to tenants?

What is the LIV Webshop and how does it work?

How does parking at LIV via ParkBee work?

check in rental property what to expect
apartment check in process
key handover rental
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damages check in rental
what happens at check in apartment
rental property…

Check-in

How to order a replacement key for the utility meter room in your apartment

How can I order a replacement key for the utility meter room in an apartment?

MyPup

General articles

Pets

Lease termination

Death of tenant

Deposits

Subletting

buy rental property tenant
can I buy my rented apartment
purchase rental home tenant
buying rented house
tenant buy property option
is rental property for sale
contact landlord to buy…

Buy rental property

What is rent allowance and how can I request this?

Rent allowance

What period and conditions should I take into account to terminate my rental contract?

Notice period terminating rental contract

What is the minimal period of your lease contract?

Minimal lease period

What to do when you and your partner are on the same lease contract?

Relationship ended/ divorce

What are the rules regarding tenant-installed modifications to a rented property, such as attics or mezzanines?

Tenant-installed modifications

Owner of the property

What to do when living together / adding a partner to the lease

Living together / getting married

Do you, as a tenant, have to pay a direct VVE contribution?

Homeowners' Association (VVE) Contribution

What is the rental period of my rental agreement?

Rental period

What insurance do I need to take out as a tenant?

Insurance as a tenant

Early termination of a residential lease.

Early residential lease termination

How are service charges calculated and settled?

Service charges statement

My rental contract

Important things to arrange when moving

How does the transfer of keys to my home, parking space and/or garage work?

Key transfer

Registration in the population register at the municipality

Register municipality

Pre check-out & check-out

Nominating a successor tenant for a rental property

Nominating a prospective tenant

Articles related to moving in and out of your leased property

Moving

Leasing with urgency

Name change

Learn how our leasing process works, from listing publication to key handover. This article explains each step; including viewings, document submission, screening criteria, and what happens if an offer is…

Leasing process overview – How we select a tenant

Articles with regard to the leasing process

Leasing

Direct debit payment

Payment reminders

Payment plans

Debt collection agency

Bank account details

change bank account rent
update bank account tenant
change direct debit bank account
how to update bank details rent
SEPA change bank account
tenant bank account change form
update payment…

Change my bank account number

Why is my rent payment delayed, and how are manual and automatic payments handled?

Rental payment delays and handling manual & automatic payments

What are the policies for rent payments, including payment schedules and adjustments?

Direct debit payment failed

Debt assistance

Articles related to financial items of your lease

Financial

Find answers and get help from Intercom Support and Community Experts

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