We are very sorry to hear that a burglary has taken place. Follow the steps below to handle the situation properly.
What to do
Contact the police
Emergency: call 112 if the intruder is still present
Non-emergency: call 0900-8844 to report the burglary
Do not touch anything and leave all traces as they are for investigation
Contact your insurance company
Inform your contents insurance as soon as possible.
Ask which documents are required, such as a police report, to process your claim.
Preserve evidence
Take photos of the damage or signs of forced entry if possible, without disturbing anything.
Inform LIV Residential
After contacting the police and your insurance, please inform LIV Residential.
This allows us to support where needed, for example in repairing damage caused by the break-in.
You can report this via the chat in the LIV app or by email.
Please include your address and a short description of the situation.