Burglary in my home
If you are a victim of burglary, it is best to take the following steps:
Call the police / report the incident
Touch as few things as possible in the home: the police may want to investigate signs of breaking in or other indications
Inform LIV Residential about the burglary
Check / inform your insurance
Theft in the residential complex
Unfortunately, theft within the common area of a residential complex occurs more often, such as bicycles that are stolen or packages delivered in the hall that are taken.
Call the police / report the incident
Inform LIV Residential
Check / inform your insurance
To prevent this as much as possible, we recommend the following:
Close general access doors behind you, so that unauthorized persons cannot gain access to the building. If a door does not close properly, we request that you report this via the LIV app
Always report suspicious situations to the police or via the LIV app.
Camera images
If you live in a residential complex, there may be camera images present. LIV Residential is not allowed to share camera images directly with residents for privacy reasons. The police may request these images, but they need a report from you as the tenant and owner of the stolen property.