At the start of your rental period, the check-in will take place. During this moment, you will receive the keys and the condition of the property will be recorded.
Check-in appointment
A check-in appointment will be scheduled with LIV Residential.
You will receive the date, time and location in advance.
Please make sure you arrive on time.
Key handover
During the check-in, you will receive the keys to the property.
From that moment on, you are responsible for the property.
Property inspection
Together with LIV Residential, you will inspect the condition of the property. This includes checking:
The general condition
Any existing damages
Installations and facilities
Recording of damages
All damages and remarks will be recorded in an inspection report, often including photos.
Please review this report carefully before approving it. This document is important for the check-out.
Noticed something afterwards?
Do you notice anything after the check-in that is not included in the report?
Report this as soon as possible (preferably within a few days), so it can still be added.
Important to know
The inspection report will be used at check-out
Damages not included in the report may be charged to you
Always keep the report for your own records