What is a payment reminder?
A payment reminder is a notification that you still have an outstanding payment.
It includes details such as the amount due, the payment deadline and any possible additional charges.
What should I do if I receive a payment reminder?
Read the reminder carefully and check the details of the outstanding amount.
If the information is correct, please pay the amount as soon as possible
If you think there is a mistake, contact LIV Residential
What if I disagree with the payment reminder?
If you believe the reminder is incorrect or unclear, please contact LIV Residential. The contact details can be found in the reminder.
I have already paid, but still received a reminder
It is possible that your payment and the reminder have crossed.
Please contact LIV Residential so we can check if your payment has been received correctly.