If you want to change your personal details in your contract or app (such as phone number, e-mail address, or name), you can do this in several ways. We recommend using e-mail or the chat function in the LIV app. You can also call us, but phone updates are more prone to misunderstandings.
Step-by-step: submit via e-mail or LIV app chat
Open the LIV app or your e-mail program.
Choose “Chat” (in the app) or compose a new e-mail.
Include in your message:
Your full name and the address of the rental home.
The details you want to change (e.g., new phone number or new e-mail address).
The effective date for the change, if applicable.
Review your message carefully and send it.