Amenitiz (EU)

Learn how to update your website’s meta titles and meta descriptions in Amenitiz to improve how your property appears in search engine results.

How to manage your website’s metadata (meta titles and meta descriptions)

Learn how to download reports, build custom reports with the Report Builder, and use accounting codes to streamline accounting and data analysis.

How to use Reports, the Report Builder and accounting codes

Learn how to activate your Amenitiz account using the self-onboarding flow, from signing up to creating accommodations, prices, rate plans, and sales terms.

How to complete your Amenitiz self-onboarding

Learn how to check your website status, resolve domain and DNS issues, and restore your Amenitiz website if it goes offline.

Why Is My Website Offline?

Understand how to access and interpret the occupancy report in Amenitiz, including occupancy rate, rooms sold, cancellations, and availability by category.

How to understand the numbers in the occupancy report 📊

SEO DescriptionLearn how to activate your blog, link it to your website menu, customise its appearance, and create or manage blog articles and categories in Amenitiz.

How to set up and manage your blog

Learn how to read and interpret each indicator in the General Report, including occupancy, revenue metrics, and guest data.

How to understand the numbers in the General Report 📊

Learn how to log in to your Amenitiz account, recover a forgotten password, and update your personal information or login email.

How to log in to Amenitiz and manage your password

Learn how to activate languages, translate your website and booking engine content, and change the default display language across your  Amenitiz website.

How To Manage Languages and Translations For Your Website

Manage the Amenitiz website contact form, update the email address that receives messages, remove or add the form as needed, and troubleshoot common issues.

How to manage the contact form on your Amenitiz website

Simplify revenue tracking with the Charges Report in Amenitiz PMS to verify and analyse all guest charges by day for improved billing accuracy and insights into property activity.

How to understand the numbers in the Charges Report 💹

Enhance your guests' experience by changing the default language of your Amenitiz website or Booking Engine.

How to change your administrator area default language

Learn how to access and interpret the INSEE Report for your French property, which includes data on room occupancy, arrivals, and nights per nationality.

How to understand the INSEE Report 📊

Learn how to manage user permissions on your Amenitiz account, including adding team members, assigning roles, and setting property-specific access for owners.

How to manage user permissions on your account

Understand how to access and interpret the INE Survey Report within the Amenitiz PMS, exclusive to properties in Spain, detailing room occupancy, guest arrivals, and nationalities.

How to understand the INE Survey Report 📝

Learn how to manage city tax settings in your Amenitiz PMS, including configuration by room or customer type, percentage or flat rate, and integration with OTA platforms.

How to Manage City Tax Settings

Learn how to create and manage gift cards on your Amenitiz booking engine to enhance guest experiences and boost property income.

How-to create and manage gift cards

Explore how to use the Performance Page to track key metrics and booking trends, and optimise your property's revenue strategy.

How to use the Performance Page to track metrics and trends

Learn how to find, download, and pay your subscription invoices through the platform to manage your billing efficiently.

How to find, download, and pay your subscription invoices

Learn how to register and cancel check-ins and check-outs, ensuring accurate reservation management for your property.

How to register and cancel check-ins and check-outs

Learn how to set and manage arrival and departure times for your property to enhance guest communication.

How to set and manage arrival and departure times

Learn how to close arrivals or departures for specific days by adjusting rate plan restrictions for accurate booking management.

How to close arrivals or departures for specific days

Learn how to modify minimum and maximum stay restrictions with rate plans for effective guest management.

How to modify minimum and maximum stay restrictions

Learn how to create and manage a rate plan associated with a promo code to offer special pricing to selected guests.

How to create and manage a rate plan with a promo code

Understand subscription plans, features, and flexible billing options. Learn to check and change plans.

How to understand subscription plans, features, and billing options

Learn how to add and customise blocks like photos, text, and maps to web pages using the website editor.

How to add and customise a block on your website pages

Learn how to access and interpret the reservation history, including creation details, source, emails, and invoice actions.

How to access and interpret the reservation history of a booking

Learn how to customise your calendar view using filters for check-in status, payment status, booking sources, and room categories.

How to customise your calendar view to manage bookings efficiently

Learn how to add, modify, or delete pages on your website to update and manage your property's online presence effectively.

How to add and manage pages on your website

Learn how to manage and modify charges for bookings effectively in your property management system.

How to manage charges in booking process

Learn how to add a logo to the header of your website using the platform. Follow our step-by-step guide to customise your site's appearance.

How to add a logo to the header of your website

Learn the meanings of various icons on your calendar to efficiently interpret booking and payment statuses.

Understand Calendar Icons for Booking and Payment Statuses

Learn how to customise the display order of rooms on your calendar to ensure an organised and prioritised view.

How to customise the display order of rooms on your calendar

Learn how to add or change photos in website blocks, enhancing your site's visual appeal with this straightforward guide.

How to add or change photos on your website

Learn how to configure your booking settings to allow overbooking. Manage room availability and maximise bookings in high demand.

How to configure your booking settings to allow overbooking

Find out how to contact support via phone, email, or chat, and learn about their support hours.

Contact our team

Learn how to cancel your subscription efficiently by following these steps. Ensure your cancellation request is processed smoothly.

How to cancel your subscription

Learn how to connect your account with Agoda to automatically sync availability, rates, and receive bookings directly in your calendar.

How to connect your account with Agoda

Learn to seamlessly integrate external reviews onto your website using Elfsight widgets to enhance trust and increase bookings.

How to add External Reviews onto Your Website

Learn how to block and unblock rooms in property planning using a computer and mobile app for accurate availability management.

How to block and unblock rooms in from your calendar

Learn how to add, customise, and save a YouTube video on your website to showcase your property or create virtual tours.

How to add a video to your website

Learn how to block last-minute bookings on your booking engine by setting time limits for reservations.

How to block last-minute bookings

Learn to connect and manage Airbnb listings with your Channel Manager, including integration, room mapping, and rate plan updates.

How to connect and manage Airbnb listings with your Channel Manager

Learn how to customise your website footer and header by adding, removing, and editing menus to enhance user navigation.

How to customise the footer and header of your website

Learn how to customise text fonts on your website, adjusting size, style, weight, colour, and alignment to enhance appeal.

How to customise text fonts on your website

Learn how to efficiently use the website builder to customise your website, managing themes, pages, and elements.

How to use the Website Builder

Learn how to create terms and conditions for your properties to protect your business and outline guest rights.

How to create general terms and conditions

Learn how to create a new extra in the Booking Engine, including optional and mandatory extras, meal extras, pricing rules, availability settings, and how extras can be added to reservations.

How to create an extra

Learn how to create, edit and manage categories for extras in Amenitiz to organise extra charges and improve reporting, including how categories appear in charges and restaurant or breakfast reports.

How to create and manage categories for extras

Learn how to embed your Booking Engine into your website using iFrame for a seamless booking experience.

How to embed your Booking Engine into your website using iFrame

Learn how to connect your property management system to Booking.com for seamless room and rate synchronisation.

How to connect your property management system to Booking.com

Learn how to generate and apply vouchers to reservations for guest credit on future bookings.

How to generate and apply vouchers to reservations

Learn how to switch rooms on a reservation using your calendar or the Reservations section for better management.

How to switch rooms on a reservation

Learn how to add an additional accommodation to an existing reservation in your property management system without creating a new booking.

How to add additional accommodation to a reservation

Learn what the Tax Rate Summary Report shows, how to access it on request, and how to interpret tax rate totals for a specific day in Amenitiz.

How to interpret the Tax Rate Summary Report

Raquel Muzquiz

Alex

Jess Hegarty

General

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