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How to create general terms and conditions

Learn how to create terms and conditions for your properties to protect your business and outline guest rights.

Lauren Allard avatar
Written by Lauren Allard
Updated over a month ago

Overview

This guide explains how to create general terms and conditions for your property. These terms serve as a contract between you and your guests, detailing the rights and responsibilities of both parties. Implementing these conditions is crucial for protecting your business from potential liabilities and ensuring guests acknowledge your policies during the booking process.


Step-by-step instructions

  1. Access the Terms and Conditions section

    • Navigate to Settings → Terms and Conditions in your Amenitiz account.

  2. Create your terms and conditions

    • Use the text editor provided to enter your general terms and conditions.

    • Ensure the document covers the necessary rights and responsibilities of both you and your guests.

  3. Review and finalise

    • Double-check your entered terms for accuracy and completeness.

    • Consider seeking legal advice to ensure your terms protect your interests adequately.

📌 Note: Amenitiz cannot provide a template for legal or accommodation-specific reasons, so it's advisable to consult a legal expert or conduct research online for guidance.


FAQs

Are general terms and conditions mandatory?

No, they are not mandatory, but highly recommended to protect your property from liabilities.


How do general terms differ from sales terms?

General terms apply to all bookings, while sales terms are specific to individual rate plans.


Will guests see these terms?

Yes, guests will confirm their acceptance of these terms when booking through your Amenitiz booking engine and AmenitizPay.

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