Overview
This article outlines how to manage the contact form on your Amenitiz website. You will learn to update the email address receiving contact form messages, remove or add the form, and address common issues. This feature allows visitors to send messages directly from your site to your personal email inbox.
How to:
Manage the email address receiving contact form messages
Navigate to Property → General in your Amenitiz back office.
Update the email address listed.
Note
Updating the email address here will also change it on your website.
How to remove the contact form (if needed)
Open the Website Builder by clicking on Website → Website → Customise.
Navigate to the page containing the contact form block.
Click on the form and delete the block.
Click Publish to save your changes.
Add the contact form back
In the Website Builder, navigate to the page where you'd like to place the form.
Click Add a block.
Choose Contact form and customise the design.
Click Publish.
📌 Note
These messages won’t appear in your Amenitiz inbox section, as the form isn’t connected to any OTAs.
Troubleshooting / FAQs
I received a strange message in my email inbox—what is it?
I received a strange message in my email inbox—what is it?
If you receive an unexpected email resembling a guest enquiry, it likely came through your website’s contact form, which delivers messages directly to your email. These messages do not appear in your Amenitiz inbox as they are not linked to bookings or OTAs. If it seems odd, it may be spam. This is not a security issue—simply delete it.
Can I change or remove the form later?
Can I change or remove the form later?
Yes, you can change or remove the contact form at any time by following the outlined steps.