Overview
This article explains how to register and cancel check-ins and check-outs directly from the booking details. This is essential for accurately managing your property's reservations and guest stays. You will learn how to access these functions both through the web application and the mobile application.
Step-by-step instructions
Navigate to the Calendar
Go to Planning → Calendar in the left sidebar
Locate the booking on the calendar you wish to modify
Register a Check-in or Check-out
Click on the booking to open its details
Scroll to the room details in the summary section
Click "Register Check-in" to record a check-in or "Register Check-out" to record a check-out
💡 Tip
If you wish to reverse the action, a new button will appear allowing you to "Cancel Check-in" or "Cancel Check-out".
Use the Mobile Application
Log in to your account via the mobile app
Navigate to the reservation through either the "Activity" tab or the "Calendar" tab
Click the reservation you want to manage and then tap on "Register check-in" to complete the process
FAQs
How can I reverse a check-in or check-out?
How can I reverse a check-in or check-out?
A "Cancel Check-in" or "Cancel Check-out" button will be available after registering the action.
Where do I find the option to register check-in/out?
Where do I find the option to register check-in/out?
It is located in the room details within the booking summary section.
Can I manage check-ins and check-outs via the app?
Can I manage check-ins and check-outs via the app?
Yes, you can manage these actions through the Activity or Calendar tabs in the mobile app.
What happens if I need to change the reservation dates?
What happens if I need to change the reservation dates?
You must cancel the check-in or check-out action before adjusting the reservation dates.