Amenitiz (EU)

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This article explains how to manage check-in and check-out times for your property using your account. You can set standard arrival and departure times for your guests, automate the check-out process, and provide detailed instructions in multiple languages. This information is crucial for clear communication with your guests and ensuring a smooth operational flow.

- Navigate to Property in the administrator area
- Select Check-in/out

- Decide whether to display check-in and check-out times to guests
- Define the specific times for both check-in and check-out

1. Access the Check-in/out Settings
 - Navigate to Property in the administrator area
 - Select Check-in/out 
2. Set Arrival and Departure Times
 - Decide whether to display check-in and check-out times to guests
 - Define the specific times for both check-in and check-out

This setting applies to your entire account and cannot be set per accommodation unit.

Enable automatic check-out by selecting a designated time of the day

- Enable automatic check-out by selecting a designated time of the day

Choose whether to display check-in and check-out instructions to guests

Ensure instructions are provided for each language activated on your website by clicking the language icon

- Choose whether to display check-in and check-out instructions to guests
- Write the instructions clearly
- Ensure instructions are provided for each language activated on your website by clicking the language icon

No, the check-in and check-out times set apply to the entire property and cannot be customised per accommodation.

Can I customise check-in hours for different rooms or units?

Guests will not have predefined times and may contact you for this information, potentially leading to miscommunications.

What happens if I do not set specific check-in and check-out times?

Yes, you must define instructions for each language activated on your website to ensure clear communication with guests.

Is it possible to change instructions for different languages?

Yes, if automatic check-out is enabled, the designated time will be displayed to guests.

Will guests see the check-out time automatically?

Learn how to set and manage arrival and departure times for your property to enhance guest communication.

How to set and manage arrival and departure times

Find answers and get help from Intercom Support and Community Experts

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How to set and manage arrival and departure times

Overview

Step-by-step instructions

Access the Check-in/out Settings

Set Arrival and Departure Times

Automate Check-out Process

Configure Instructions

Save Your Settings

FAQs

Can I customise check-in hours for different rooms or units?

What happens if I do not set specific check-in and check-out times?

Is it possible to change instructions for different languages?

Will guests see the check-out time automatically?