Overview
This article explains how to manage your property's details, including contact information, address, and guest age settings. These settings are essential for accurate property representation on your website, ensuring seamless guest interactions and compliance with age-related policies. You will learn how to update these details to keep your property's information current and relevant.
Step-by-step instructions
Access the
GeneralsettingsNavigate to
Property → Generalon the sidebar.
Update contact information
Modify the property's name, email, and phone numbers.
Update the company registration number if necessary.
Remember that the property name will appear on your website and in automated email footers.
The email address will be used for contact form enquiries.
Phone numbers will appear on your website, with the first number included in automated emails.
Click
Saveto apply your changes.
Modify property address
The address appears in email footers and powers the Google Maps pin on your website’s Contact page.
After making changes, click
Save.
Manage multiple properties at different locations
For accounts with multiple properties needing unique addresses:
Go to
Property → Accommodations.Open the relevant unit.
Set the Accommodation type as Apartment or Villa.
When prompted with “Create a new address for this property?”, select Yes.
Enter the new address and click
Save.
Configure guest age settings
Choose whether the children and age-range settings apply to the Entire property or to Each accommodation.
If set to Each accommodation, configure age ranges per unit in
Property → Accommodations.Click
Saveto confirm any changes.
Set minimum guest age
To configure a minimum age policy where your property only allows guests of a certain age:
Navigate to
Property → General.Locate the Minimum guest age section.
Enter the preferred age limit (e.g., 18 for adults-only).
Click
Saveto enforce the policy.
FAQs
Can I have different contact details for different units?
Can I have different contact details for different units?
No, contact details are applied uniformly across all units of a property.
How can I verify if my address appears correctly on Google Maps?
How can I verify if my address appears correctly on Google Maps?
Ensure the address is entered accurately. The system uses it to generate the pin on the website’s Contact page.
What happens if I do not set a minimum age?
What happens if I do not set a minimum age?
No minimum age will be displayed, and bookings from guests of all ages will be permitted. If specific age policies are necessary, they must be set explicitly.
Do changes made to property details automatically update my website?
Do changes made to property details automatically update my website?
Yes, updates will reflect on your website immediately after saving changes.