Overview

The Performance Page provides a visual overview of your property’s performance over time.

It allows you to:

Monitor revenue and occupancy trends
Analyse pricing performance
Compare periods
Understand where your bookings come from

All metrics shown on the Performance Page follow the official definitions explained in this article.

Step-by-step instructions

1. Access the Performance Page

Go to the left-hand navigation menu.
Click Performance.

2. Select your analysis period

Choose the date range at the top of the page.
Use comparison options (previous period, year-over-year, or custom range) if needed.

3. Apply filters

Filter by room type, property (if applicable), or booking source.
Adjust the view to focus on specific segments of your business.

Performance Tab

The Performance tab shows key business metrics and trend charts.

Key metrics overview

Indicator	Simplified definition (full explanation here)
Gross revenue	Total revenue generated during the selected period. Includes: Room revenue Extras City tax Discounts
Occupancy rate	Percentage of available rooms that were booked. Formula: Rooms sold ÷ Rooms available × 100 Occupancy shows how effectively your inventory was filled during the selected period.
ADR (Average Daily Rate)	Average room revenue per booked room-night. Formula: Room revenue ÷ Rooms sold ADR reflects your average selling price for occupied rooms.
RevPAR (Revenue per Available Room)	Average room revenue per available room-night. Formula: Room revenue ÷ Rooms available RevPAR combines pricing and occupancy performance.
ADR (Average Daily Rate)	Average room revenue per booked room-night. Formula: Room revenue ÷ Rooms sold ADR reflects your average selling price for occupied rooms.
RevPAR (Revenue per Available Room)	Average room revenue per available room-night. Formula: Room revenue ÷ Rooms available RevPAR combines pricing and occupancy performance.
Booking window	Average number of days between booking creation and arrival date. Helps measure how far in advance guests are booking.
Length of stay (ALOS)	Average number of nights guests stay. A higher average length of stay may indicate more stable revenue and lower operational turnover.

Visual charts and trends

The Performance tab includes graphs to help you analyse:

Revenue fluctuations
Occupancy changes
Seasonal patterns
Booking trends

Use these charts to identify:

High and low demand periods
Pricing performance over time
Opportunities for adjustments

Channel Mix Tab

The Channel Mix tab shows where your bookings and revenue originate.

Booking source breakdown

Bookings are grouped by source, such as:

Direct bookings (website, booking engine, manual entries)
OTA bookings (e.g. Booking.com, Airbnb, Expedia)
Other connected channels

This helps you understand your dependency on each channel.

Revenue contribution

You can analyse:

Percentage contribution per channel
Monetary contribution per channel
Comparisons across periods

Use comparison tools (year-over-year or previous period) to evaluate performance changes.

Interpretation tips

Compare occupancy and ADR together to understand pricing effectiveness.
Monitor RevPAR to evaluate overall room revenue efficiency.
Use booking window trends to adjust pricing or promotions.
Analyse channel mix to identify opportunities to increase direct bookings.

FAQs

Why does revenue on the Performance Page differ from the Registered Payments report?

The Performance Page uses stay-date revenue allocation for performance metrics. The Registered Payments report follows payment-date (cashflow) logic.

Can I compare different periods?

Yes. Use the comparison feature to analyse previous months, quarters or year-over-year performance.

How to use and understand the Performance Page