Overview
This article explains how to close arrivals or departures for a specific day using the platform. By modifying rate plan restrictions, you can manage your property’s bookings more effectively. This process is useful when you need to block check-ins or check-outs for a particular date due to operational needs or special events.
Before you start
Ensure rate plan restrictions are set to be independent. If a rate plan's restrictions are linked, all changes will affect linked rate plans.
Step-by-step instructions
Access the Inventory
Navigate to Calendar → Inventory in your dashboard.
Locate Rate Restrictions
Click the left arrow next to Rate restrictions to expand the section.
Identify the rows labelled Close arrival and Close departure.
Close arrivals or departures
Hover over the box corresponding to the specific day you want to close arrivals or departures.
Click the symbol with the up or down arrow to toggle closure.
A "Saving successful" message will appear in green to confirm the change.
Apply changes to other rate plans if necessary
Be aware that linked rate plans will also reflect this change.
💡Tip
To apply changes over multiple days, use the Bulk Update option to efficiently manage your inventory settings.
FAQs
Why can't I change the restrictions?
Why can't I change the restrictions?
Make sure the rate plan's restrictions are set to be independent; otherwise, they will be linked to the main rate plan.
What happens if I close arrivals or departures?
What happens if I close arrivals or departures?
New bookings or check-outs will not be allowed on the closed dates.
Can I close arrivals or departures for a prolonged period?
Can I close arrivals or departures for a prolonged period?
Yes, use the Bulk Update option to manage longer periods.
Will this affect linked rate plans?
Will this affect linked rate plans?
Yes, if rate plans are linked, changes will apply to all linked plans.
How do I ensure only one rate plan is affected?
How do I ensure only one rate plan is affected?
Set rate restrictions to be independent to prevent changes from impacting other plans.