Overview
This article provides a detailed comparison of the subscription plans, highlighting the features available with each plan. It helps you determine which plan best suits your property's needs. With flexible billing options, this guide ensures you make the most informed choice for your hospitality business.
Step-by-step instructions
Review Subscription Plans
Presence Plan: Includes a website builder and search optimisation, along with access to training and tutorials.
Sales Pro Plan: Offers a booking engine, channel manager, PMS, AmenitizPay, and PriceAdvisor tools.
Ultimate+ Plan: Provides all features of Sales Pro, with added professional website design and enhanced search engine optimisation.
Choose a Billing Option
Monthly Payments: Opt for a pay-as-you-go plan for flexibility.
Annual Payments: Commit annually for cost savings.
Check your current plan and billing information
Go to
Settings → Billing informationin your Amenitiz dashboard.Review your subscription details displayed at the top of the page.
In the same section, you can also:
Update your billing address
Add or modify your VAT number
Click
Saveafter editing your billing details.
Check and manage your payment information
You can review or update the payment methods used for your Amenitiz subscription.
Go to
Settings → Billing information.Scroll down to the
Payment Methodssection.From here you can:
Add a new payment method:
Click+ New, enter your card details, and clickAdd card.
Adding a card does not automatically set it as your default payment method.Set a default payment method:
Click the three dots next to the card →Make default payment method.Remove a payment method:
Click the three dots →Remove payment method.
SEPA payments are available for properties with more than 5 rooms or units. If applicable, contact Support to enable SEPA.
Change Your Plan
Follow the steps to access
Billing information.Click
Choose a plan.Select a new plan that fits your business requirements.
Note: Subscription modifications can only be made after a one-year commitment period.
FAQs
Where can I find the contract I signed?
Where can I find the contract I signed?
After your demo, a summary contract is sent via email. Review sales terms under the Terms & Conditions page anytime.
How can I access detailed information on my current subscription?
How can I access detailed information on my current subscription?
Visit Settings → Billing Informations in your back office to obtain details about your plan.
Can I change my billing cycle from monthly to annually?
Can I change my billing cycle from monthly to annually?
Yes, switch your billing cycle during the renewal process by following the plan change procedure.
Why do I still receive unpaid subscription reminders after paying via SEPA?
Why do I still receive unpaid subscription reminders after paying via SEPA?
SEPA payments are not processed instantly. They can take up to 10 business days to be fully confirmed and reflected in your Amenitiz account. During this time, the system may still show an unpaid balance and automatically send reminder emails.
This does not affect your account status — your account remains active as long as the SEPA payment was initiated and not disputed.
How can I avoid receiving unpaid subscription reminder emails after paying via SEPA?
How can I avoid receiving unpaid subscription reminder emails after paying via SEPA?
Because SEPA payments take several business days to process, Amenitiz may continue sending automated reminders until the transaction is fully completed. If you want to avoid these emails in the future, you can switch to an instant payment method, such as a credit or debit card. Card payments are processed immediately, which updates your subscription status in real time and prevents unpaid reminder notifications from being sent.