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How to manage user permissions on your account

Learn how to manage user permissions on your Amenitiz account, including adding team members, assigning roles, and setting property-specific access for owners.

Lauren Allard avatar
Written by Lauren Allard
Updated over a month ago

Overview

This article covers managing user permissions on your Amenitiz account. It includes adding new team members, defining their access levels, and customising permissions based on their roles. Understanding how to manage permissions is crucial for maintaining security and ensuring each team member has appropriate access to necessary areas of the system. This article is essential when onboarding new staff or updating existing team permissions.

Step-by-step instructions

1. Access your Team Settings

  • Navigate to Dashboard → Settings → Team.

  • Click on "Add a member to the team" to open the user creation form.

2. Fill in user details and assign access

  • Enter the new member’s first and last name, and email address.

  • Choose the appropriate permission level (Administrator, Editor, Limited Access, Housekeeper).

  • Click on Add User to create the profile.

  • The user will receive an email with a link to set their password.

3. Understand and customise permission levels

  • Default roles can be customised by checking/unchecking features.

  • Property Managers can assign "Limited Access" to property owners, allowing visibility on specific accommodations, inventory, calendars, and reservations.

4. Set additional accesses

  • AmenitizPay Permissions (if required):

    • Can manage Amenitiz Pay transactions.

    • Can access the Amenitiz Pay section.

    • Can edit hotel and room information.

  • Dashboard Access:

    • Statistics: The upper part of the dashboard.

    • Overview: The lower part of the dashboard.

Tip: Consider the needs of your staff when setting AmenitizPay Permissions or Dashboard Access to ensure efficiency.

5. Delete a team member

  • Go to Settings → Team.

  • Find the user to remove.

  • Click the three-dot icon next to their name and select Delete member.

  • Confirm the deletion.

Warning: This action is irreversible. Re-invite users if you need to restore access.

FAQs

Can a user have more than one role?

No, each user can only have one permission level at a time, though it can encompass multiple access rights.

What does the Housekeeper role see in Amenitiz?

Housekeepers can access the Housekeeping section only, with functionalities to track room cleanliness and updates.

How can I grant owners access to specific properties?

Assign "Limited Access" and specify accommodations and permissions such as inventory and calendar viewing.

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