Overview
This article provides a detailed guide on connecting your property management system with Booking.com. This connection enables automatic synchronisation of room availability, rates, and reservations between the two platforms, streamlining the management process. It is particularly useful for ensuring that bookings and rates are accurately reflected across channels, preventing overbookings and maintaining rate parity.
Step-by-step instructions
Prepare your setup
Ensure your listings on Amenitiz match exactly with those on Booking.com, including room types and the number of rooms.
Confirm that your rate plans are active and linked to the correct rooms in both platforms.
Verify that the price per person setup is consistent between Amenitiz and Booking.com if applicable.
Prepare your room mapping by noting which rooms in Amenitiz correspond to those in Booking.com. Record the last three digits of the Booking.com room ID for accuracy.
Set Amenitiz as your connectivity provider on Booking.com
Log into your Booking.com Extranet.
Navigate to
Account → Connectivity Provider.Search for Amenitiz and select it as your provider.
Ensure the Extranet Access option is checked.
Verify rate plans on Booking.com
Navigate to
Rates & Availability → Rate Plansin your Booking.com Extranet.Ensure all rates are labelled as “Managed by your calendar” / “Mapped from Amenitiz” (XML RATE).
Contact Booking.com support to convert non-XML rates to XML, if necessary.
Contact support to finalise the connection
Email support@amenitiz.com with the subject "Request to Connect Amenitiz with Booking.com".
Include your Amenitiz account name, Booking.com Property ID, room mapping details, and the rate plans you wish to link.
Await confirmation from the Amenitiz team that the connection is complete.
FAQs
What if my room listings differ between platforms?
What if my room listings differ between platforms?
Ensure all room details, including names and structures, match on both platforms before proceeding with the connection.
Can existing rates be modified post-connection?
Can existing rates be modified post-connection?
Yes, ensure that any modifications on Amenitiz are reflected on Booking.com by syncing the platforms.
Why are some rates not appearing as XML rates?
Why are some rates not appearing as XML rates?
Non-XML rates need activating through Booking.com support before integration.
Do I need to contact support every time I add new rooms or rates?
Do I need to contact support every time I add new rooms or rates?
Yes, contact Amenitiz support to integrate new room or rate details.
How can I ensure accuracy in room mapping?
How can I ensure accuracy in room mapping?
Use the room IDs and details from both platforms consistently to avoid mismatches.