Online Services
Step by step guidance to help navigate our Online Services System to register and certificate learners.
By Richard and 3 others4 authors44 articles
- Registering a Learner on an EAL Qualification.
- Registering a Learner on a Single Unit.
- Registering Learners in Bulk.
- Bulk Upload Spreadsheet Guidance.
- Using the Search to Display Learner Registration and Certification Data.
- Using the Employer Cohort Tag.
- Bulk Registration Error Messages
- Learner Registration: Hints and Tips š”
- How to Withdraw a Learner in Online Services.
- How to Amend Candidate Details in Online Services
- Adding a Unique Learner Number (ULN) to a Learner Registration.
- Transferring a Learners Pathway
- Transferring a Learner using De-Registration Re-Registration
- Ordering a Replacement Portfolio
- Ordering Employment Rights and Responsibilities Workbooks
- Ordering a Replacement Certificate for a Learner
- A Guide to EAL Online Services
- Do you have any paper-based forms that I can fill out and submit?
- How to enable Multi-Factor Authentication (MFA) within the EAL Connect
- How do I find the latest EAL Price List?
- How do I reset my EAL Connect password?
- How do I find a password for a locked assessment?
- My password for Surpass is not working, what do I do?
- I just claimed a certificate however the status is restricted, what do I do?
- I am unable to click on the "Add to basket" button. What should I do?
- Why does it say āclaim locked by centreā on the certification screen?
- How can I effectively manage logins when I have more than one centre account to access?