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All CollectionsOnline Services: Frequently Asked Questions
My password for Surpass is not working, what do I do?
My password for Surpass is not working, what do I do?
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Written by Richard Fleetwood
Updated over a week ago

The password to access the Surpass exam system is the same as your login credentials for the EAL Hub.

If you are having trouble logging in, please try visiting the EAL Hub and logging in with your credentials.

If you are still encountering issues, you can reset your password by following the step-by-step article here.

It is important to note that you must have Surpass permissions granted on your account. If you are unsure about your permissions, please contact your Centre Coordinator for clarification.

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