It's important to note that if you do not have the Reg & Cert and Utilities folder on your account, you will need to contact your Centre Coordinator to request permission to be added to your account.
Gas Safe learners photo's should be uploaded at the time of claiming. Please see the requirements for the photo below.
Gas Safe Photo Requirements:
In colour, not black & white,
Taken within one month from the day of registration at the assessment centre
Taken against a plain light grey, plain or cream background
Of the learners’ head & shoulders
A jpeg. File with a minimum resolution of at least 150dpi and 20x25mm in size
Free from any shadows
Take with eyes open, clearly visible and with no sunglasses, or tinted glasses or hair across the eyes.
Free from reflection or glare on glasses, and the frames must not cover the eye (where possible, we recommend that glasses are removed)
Free from red-eye
Of the learner facing forward, looking straight at the camera
With a neutral expression and mouth closed (no grinning, frowning, or raised eyebrows)
Of the learner on their own
Taken of the full head, without any covering, unless it is worn for religious beliefs or medical reasons
Taken with nothing covering the learner’s face
Be in sharp focus and clear
Have a strong definition between face and the background
Learner details can be amended after claiming if the following has been incorrectly entered
NI number
Learner Address
Photo requirements have not been met
To amend candidate details select Utilities
Then select Amend Candidate Details
Then use the "Selection Criteria" to search for your learner and press "Search"
The leaner registration will now appear in the search results.
Select the learner you would like to amend the details for and select "Show Details"
Select the tick box next to Do you want to maintain address?
You will now be able to edit the learner's details
All sections with a red asterisk must be completed
Once edited click Save
N.B. learner photos should be uploaded at the time of claiming the learners certificate