It's important to note that if you do not have the Utilities folder on your account, you will need to contact your Centre Coordinator to request permission to be added to your account.

To order Employment Rights and Responsibilities Workbooks in Online Services, follow these steps:

Go to the Online Services navigation menu and select "Utilities".

Then select 'Publications Order' from the tiles

You will then be able to select the quantity of workbooks to in the 'Quantity' column

Once the quantity has been entered, please enter a purchase order number, this number will appear on the invoice

If you would like the ERR workbooks to be delivered to an alternative delivery address from your centres main address, please tick the 'Alternative Shipping Address' checkbox and a shipping address window will appear

You will now need to acknowledge that there will be a charge and an invoice will be issued against your centre - Please check the latest EAL pricelist for additional fees

Then Select 'Save'

You will then receive confirmation at the top of the screen to confirm the ERR workbook order request has been saved successfully.

Please allow 5-7 working days for the ERR workbooks to arrive.

Need more help? If you need further assistance, we suggest taking a look at the range of articles available in our Knowledge Hub. You may find the answers to your queries in these resources.

Alternatively, if you require additional support, contact our friendly Customer Experience Team who will be more than happy to assist you.