Sending gifts
57 articles
How do I add team members?
What's the best way to train my team on Huggg?
How do I create a subteam?
How do I transfer funds from one subteam to another?
Can we have more than one team admin?
How do I make someone else the team admin?
Is there a limit on how many users I can have on my account?
What happens to deleted users' gifts or vouchers?
How do I delete users?
How to send with Huggg
How to customise gifting options
How to send Hugggs via Email
How to send Hugggs via SMS
How to send Hugggs using individual links
How to use Group links
How to send a choice of gift
How to send a specific gift
How to send a gift card
Do you deliver outside the UK?
How to send a gift outside of the UK
Can I send a Huggg without creating an account?
How do I send multiple gifts at once?
What is the best way to send multiple gifts at different times?
Can I schedule for a Huggg to be sent at a future date?
Can I create an order but go back and pay later?
How do I change the name my recipients see when I send a Huggg?
What format does the CSV need to be in?
Is delivery/postage included?
How do I send via Slack or Microsoft Teams?
Can we add custom branding?
How to send employee gifts without collecting addresses
Pro-forma invoice and top up invoice
How do I top up my account?
Where do I find the HG reference?
Can I be refunded if the voucher has not been redeemed?
Where can I find my receipt?
What is the difference between 'Available balance' and 'Live balance'?
What is Gift Claim Guarantee?
Is employee gifting taxable in the UK?
How to set up gifting budgets for your teams
How to videos
The Help Centre did not answer my query
I've forgotten/need to change my password
What should I do if I have a supply suggestion?
What are the Treat Yourself voucher terms?
What are the Experience voucher terms?
What are the Retail voucher terms?
What are the Takeaway voucher terms?
What are the Dining & Drinks voucher terms
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