Huggg

How to send

How to choose a gift type on the Huggg dashboard: a specific gift, a choice of gifts, or a gift card.

Step 1: Selecting your gift type

How to add a personal message and digital wrap to your Huggg before sending.

Step 2: Personalising your gift

Three options for delivering your Huggg: share the links yourself, or let Huggg send by email or SMS.

Step 3: Choosing your delivery method

How to review your Huggg order, confirm details, and complete payment.

Step 4: Review and Checkout

A four-step walkthrough for sending your first gift with Huggg.

How to send gifts with Huggg

New to Huggg? Follow our simple 4-step guide to find the perfect gift, add your personal touch, and get your treats delivered to your team.

How to send: Step-by-Step

How to find, copy, and share gift links from your Gift history after purchase.

How do I find and share my gift links?

How to send one shareable link that a whole group can each claim a gift from.

How do I use a Group link?

Whether you need a Huggg account to send gifts.

Can I send a Huggg without creating an account?

Whether you can add custom branding, and how it appears at checkout.

Can we add custom branding?

How to buy a gift now and send it on a future date.

Can I schedule a gift to be sent at a future date?

How to format a CSV to upload recipients in bulk.

What format does the CSV need to be in?

Whether delivery is included in the price.

Is delivery/postage included?

How to change which gifts the recipient can pick from in a choice of gifts.

How do I customise a choice of gifts?

Where Huggg delivers physical gifts and digital gift cards outside the UK.

Can I send gifts outside the UK?

Go beyond the basics with advanced features. Learn about bulk sending via CSV, scheduling gifts for the future, using group links, and adding your company branding.

Sending tips, tricks & tools

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