If you're having trouble logging in to your Huggg account, it's usually something we can fix quickly.
💡 Try these quick fixes first
Before you contact us, try these steps. They clear up the most common login problems:
Check for typos. Make sure there are no extra spaces at the start or end of your email address.
Try an Incognito window. Saved browser data can cause a conflict. Try logging in using a Private or Incognito tab.
Turn off browser extensions. Disable any ad-blockers or security extensions that might stop the page loading correctly.
If your password isn't being recognised, see How do I reset or change my password?
📧 Contact our support team
If you've tried the steps above and still can't log in, our support team is ready to investigate. To help us solve it quickly, include these details when you email us:
A screenshot of the page, with the error message visible.
The email address you use to sign in.
Which browser you're using (for example, Chrome, Safari, or Edge).
Still need help?
Email us at hello@huggg.me and we'll do our best to assist.