This checklist covers everything you need to complete before your first guest message goes out. Work through it in order — each step depends on the one before it.
Your Bookboost account has already been created by our team. If you haven't received your login credentials, contact your assigned Onboarding Specialist or support@bookboost.io.
Step 1 — Log in and set up your profile
Step 2 — Connect your PMS
Your Property Management System (PMS) is the source of all reservation and guest data in Bookboost. Nothing works properly until this is connected.
Most PMS integrations require action from Bookboost before they go live. If your PMS is not listed in our guides, contact support and we will set it up with you.
Step 3 — Set up your email channel
Email is the foundation channel and must be active before any campaign can be sent.
Step 4 — Invite your team
Step 5 — Configure your inbox
Step 6 — Connect additional channels
Once email is working, you can add other channels. Each is optional but recommended depending on your guest mix.
Step 7 — Set up guest consent
Required before you can send any marketing campaign. Guests without consent will be silently skipped.
Step 8 — Send your first campaign
Support
Please contact us through the 'Talk to Us' option on the left menu in the platform, or through the Bookboost Support email at support@bookboost.io if you have questions or need additional support.