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Logging in and setting up your profile

Your first login to Bookboost, and the profile settings every new operator should complete.

Your display name and password are the two things worth setting on day one. Without a name, Bookboost shows the first characters of your email address to your teammates in the Inbox, which makes it hard to tell who is handling which conversation.

Before you start

  • An Administrator at your organisation must grant you access before you can log in.

  • Do not sign up on your own. Doing so creates a separate account outside your organisation, with none of your property data in it.


Logging in

The Bookboost login screen

  1. Enter the email address and temporary password provided by your organisation or by Bookboost.

  2. Click Log In.

If you have not received login credentials, contact your Onboarding Specialist or email support@bookboost.io.


Setting your display name

  1. Go to Settings, then Operators.

  2. Click Your Profile.

  3. Fill in your First name and Last name.

  4. Click Save.


Setting a permanent password

Replace your temporary password immediately after your first login.

  1. Go to Settings, then Operators, then Your Profile.

  2. Scroll to the Password section.

  3. Enter your new password in both the Password and Confirm Password fields.

  4. Click Save.

You do not need to know your previous password to set a new one. As long as you are logged in, you can update it at any time.


What to do next

Getting help

Open Talk to Us in the left menu of the platform, or email support@bookboost.io.

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