Bookboost AB

📱 Best Practices for SMS & WhatsApp Guest Communication

Where you can find all the information you need about Inboxes and Quick Replies

Messaging

This article guides you through efficiently managing conversations.

📺 Short & Sweet: Video Tutorials to Master Your Inbox

This article guides you through the left inbox menu

🧭 Navigating the Inbox

Effectively track and manage conversation statuses to monitor progress and ensure seamless communication.

🟡 Managing Conversation Statuses

Discover how the search functionality allows you to quickly locate specific conversations or parts of conversations using various search criteria.

🔎 Search Functionality

Learn how operators can efficiently assign, leave, and solve conversations, ensuring smooth and effective communication and task management.

✅ Use of Actions in the Inbox

Learn how to access other conversations with the same guest and conversation details.

📜 Accessing Conversation Details & History

The Inbox Settings allows you to create teams, add operators and create rules.

🏗️ Inbox Settings

Organize, prioritize, and assign messages efficiently.

🗂️ Teams in Unified Inbox

❓Frequently Asked Questions

📱The Advantages of Messaging in Modern Guest Engagement

🎥 Navigating the Inbox Menu in Bookboost: Features & Filters Explained

🟢 Send a WhatsApp Campaign via the Inbox

What is a Parser?

📲 Maximise the Potential of WhatsApp Channels to Enhance Your Guest Journey

🔒 Why Admins Don't Automatically Have Access to Teams

📬 Why Am I Receiving Notifications for Other Properties?

🔔 Configuring Inbox Notifications in Bookboost

🌐 Setting Up Message Translation in the Unified Inbox

📥 Unified inbox

Find answers and get help from Intercom Support and Community Experts

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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