Bookboost AB

A guest asks for their invoice, or the restaurant menu, and you have it as a PDF. You can attach it to the WhatsApp conversation directly rather than switching to email to send one file.

This works through Bookboost's direct WhatsApp integration, which uses Meta's WhatsApp API.

Open the Inbox and select the WhatsApp conversation with your guest.

Click the attachment icon in the message composer.

Choose a PDF from your device. PDFs appear alongside images and videos in the file picker.

Send. The guest receives the PDF in the WhatsApp chat.

1. Open the Inbox and select the WhatsApp conversation with your guest.
2. Click the attachment icon in the message composer.
3. Choose a PDF from your device. PDFs appear alongside images and videos in the file picker.
4. Send. The guest receives the PDF in the WhatsApp chat.

Sending a booking confirmation straight to the guest's WhatsApp.

Sharing a hotel information booklet or restaurant menu.

Sending an invoice or receipt after check-out.

- Sending a booking confirmation straight to the guest's WhatsApp.
- Sharing a hotel information booklet or restaurant menu.
- Sending an invoice or receipt after check-out.

PDF only. Other document types, such as Word and Excel files, are not enabled.

WhatsApp only. The PDF option is not offered in conversations on other channels.

Meta's file size limits apply. They are set by Meta rather than by Bookboost, so a file that is too large will not send however you attach it.

- PDF only. Other document types, such as Word and Excel files, are not enabled.
- WhatsApp only. The PDF option is not offered in conversations on other channels.
- Meta's file size limits apply. They are set by Meta rather than by Bookboost, so a file that is too large will not send however you attach it.

There is no PDF option in the attachment picker. Check you are in a WhatsApp conversation on the direct WhatsApp integration, rather than another channel.

The PDF will not send. Confirm the file really is a .pdf, then check its size against Meta's WhatsApp document limits.

See <a href="https://intercom-help.eu/bookboost/en/articles/663203-best-practices-for-sms-and-whatsapp">Best practices for SMS and WhatsApp</a> for when attaching media helps and when it gets in the way.

Open Talk to Us in the left menu of the platform, or email <a href="mailto:support@bookboost.io" rel="nofollow noopener noreferrer" target="_blank">support@bookboost.io</a>.

Attach a PDF to a WhatsApp conversation in the Inbox, for invoices, menus, and booking confirmations.

Send PDF attachments via WhatsApp

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