Mercell

Support articles for suppliers navigating Mercell Bidding 

Suppliers

A guide for using the Explore feature to search and find business opportunities

How to search for opportunities

How to use My Opportunities to view and manage your tender invitations

Where to view invitations to participate in a tender

Guides to help you with Mercell's tools for tender discovery

Discover tenders

Guides for how to use the tools for monitoring

Monitoring for business opportunities

What is My Opportunities?

A guide to the best ways to filter and sort your active bids

How to view active bids in My Opportunities

My Opportunities collects together all your past bids. This guide explains the best way to filter and sort your previous bids.

How to view your past bids in My Opportunities

My Opportunities  is the place to start to view and manage your business opportunities

My Opportunities Dashboard

This guide explains how to understand your business opportunities and all the information they show to make an informed decision whether to enter a bid or not.

How to navigate a business opportunity

A guide to where to find tender documents and how to view them

How to access tender documents

Get to know your business opportunities and be ready to make a bid

About Business Opportunities

This guide will walk you through the steps to create a Monitoring Profile, which allows you to receive notifications for new business opportunities based on specific criteria such as keywords,…

How to create a Monitoring Profile

This articles describes how to se the AI Profile Builder to create and edit Monitoring Profiles

How to use the AI Profile Builder to create and edit Monitoring Profiles

Once you've set up your Monitoring Profile, you can easily preview the kind of opportunities you'll receive as matches. This guide explains how.

How to preview matches form your Monitoring Profile

This guide provides a detailed explanation of the various sections of a Monitoring Profile and how to effectively configure each one to optimize your search results for tenders, contracts and…

Get more out of your Monitoring Profile

If you wish to modify the content of your alerts, this can be done by editing your monitoring profile. To edit your monitoring profile, follow these steps.

How to edit a Monitoring Profile

This guide explains how to optimise keywords in your monitoring profiles to ensure you receive relevant matches.

Troubleshooting: Irrelevant monitoring profile matches and missed opportunities

This guide explains how to share a monitoring profile so your colleagues can access, view, or manage the profile settings and receive relevant notifications.

How to share a Monitoring Profile

This guide takes you through the steps to making a copy of your Monitoring Profile for a colleague to also receive business opportunity alerts.

How to copy a Monitoring Profile to another user

FAQ: What is a CPV code?

FAQ: What are the Opportunity Type Categories?

FAQ: What are the different Opportunity Types?

How to set up alerts when contracts have been awarded and who to.

How to enable Contract Award notifications

How to filter based on the value of the contract

How to filter on contract value

How to filter a search to see only contracts which are expiring

How to filter on expiring contracts

FAQ: Can I set up an API integration to receive monitoring profile results?

Everything you need to know about the creation and management of monitoring profiles

About Monitoring Profiles

Introduction to the Monitoring Inbox and where to access it

What is a Monitoring Inbox?

A guide to how it is best to find business opportunities in the Monitoring Inbox

How to search within a Monitoring Inbox

What is a monitoring inbox and how do I find opportunities there?

About Monitoring Inbox

Understanding Your Monitoring Emails

FAQ: Why do suppliers receive alerts on opportunities outside of their defined geographical area?

FAQ: Why am I not receiving email alerts or monitoring emails?

FAQ: Why are links in emails not working?

About Monitoring Emails

An introduction to Market Intelligence (MI)

What is Market Intelligence?

This guide will walk you through how to create and manage your Default Views to get you started with MI.

How to get started with Market Intelligence

A guide for best practice in using views and filters to identify the most relevant insights from MI

How to work with views and filters in Market Intelligence

A guide to master the insights available in the overview tab

Navigating the overview tab in Market Intelligence

A guide to fully understanding the expiring contracts tab

Navigating expiring contracts tab in Market Intelligence

This handy guide shows you how to use the Supplier dashboard to effortlessly analyse an organisation's contract activity, win rates, and market competition over the past three years!

Navigating Suppliers tab in Market Intelligence

This guide walks you through the Buyers dashboard, making it a breeze to track purchasing authorities, explore their spending habits, and see who has been snagging contracts over the past…

Navigate Buyers tab in Market Intelligence

This guide explains how to use the Export tool to effortlessly download your filtered Market Intelligence data into CSV or Excel format, so you can crunch the numbers and analyse…

How to export your Market Intelligence data

Guides for using Mercell's Market Intelligence

Market Intelligence

Guides for all the steps towards making a bid on a business opportunity

Make a bid

Introduction to the Supplier Portal

This article explains how new users can register for the Supplier Portal and how existing users can access it to log in.

How to Register and Log In to the Supplier Portal

This quick guide explains how to begin the bidding process

Submitting a bid: Where to start?

This article outlines the steps for reviewing and responding to a contract notice (also known as a tender) when the tender is published within Mercell's platform.

How to submit a bid

FAQ: Why are links in tender summaries not working?

This guide explains how you can initiate, review, and manage all your responses (bids, applications, etc.) directly from Mercell Bidding.

How to manage your bid responses

This article outlines the steps required to revise and update a previously submitted bid or tender response.

How to edit a submitted response

This guide explains how to easily navigate the DPS and Dynamic market tab so you can effortlessly track your participation requests, manage helpful email alerts, and dive straight into active…

How to manage requests to participate in Dynamic Purchasing System

Master the ins and outs of the Framework Agreements tab with this article, which is packed with everything you need to know about tracking your participation requests, organising team notifications,…

How to manage your participation in Framework Agreements

This guide walks you through the European Single Procurement Document (ESPD), showing you how to confidently complete your self-declarations, submit your reports, understand exclusion grounds and coordinate smoothly with your…

How to complete an ESPD report request

This guide provides the best approach to requesting a bid extension from the contracting authority

How to Request a Bid Extension

Making a bid within Mercell Bidding

Navigating public tenders and business opportunities can be a complex and time-consuming process. To streamline your workflow from the initial review to the final proposal, we offer a suite of…

Introduction to AI Bid Assistance Tools

Explanation of the AI generated summaries of business opportunities. Including how we ensure they can be fully trusted.

AI generated business opportunity summary

What is the Bid Buddy?

Not every tender deserves your time. The Go/No Go Checklist helps you focus your efforts where they count. This guide gives you all you need to know about creating the…

Understanding the Go/No Go Checklist

Document Library

Introduction to Mercell's AI Bid Assistance Tools

AI Bid Assistance

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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