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Guides relating to the initial registration, log in and trials

Getting Started

Guides for the management of user and organisation settings across Mercell Tendering and Bidding

User and Organisation Settings

General account and login guides and troubleshooting tips

Account, Billing and Subscription

Support guidance for customers migrated from other Mercell plaforms

Migrated Customer Support

Support articles for suppliers navigating Mercell Bidding 

Suppliers

Support articles for buyers navigating Mercell Tendering

Buyers

Release notes, Platform status, Bid Excellence resources, GDPR/ Security/ Legal, Support contact details

Additional Resources

Mercell Academy provides customers with eLearning courses about Mercell Tendering and Bidding

Platform trainings

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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