In public galleries, you can quickly and easily export a list of email addresses from all placed orders. Don't worry, it's very simple! This way you can efficiently and accurately contact all participants of the gallery.
Main Benefits and Use Cases
Collecting addresses to send (from your own mailbox) bulk organizational notifications, e.g. about possible delays in delivering the material
Using the exported list to inform customers about new promotions
Creating mailing lists for external email programs
How to Export Email Addresses
To export the list of email addresses from orders in a public gallery, follow the steps below:
Go to the chosen public gallery and open the Client Orders tab.
Click the Export button located at the top of the screen.
From the drop-down list, select the Customer email addresses option.
💡Tip: In the same menu, you can also export the list of ordered prints and detailed customer data. Note that other additional export options can also be found below the order list.
⚠️Important: Remember that when sending bulk messages to customers from your private mailbox, you must absolutely protect their privacy and ensure compliance with GDPR. Always place the copied email addresses in the BCC field, so that customers cannot see each other's data.
Frequently Asked Questions (FAQ)
Can I export emails from private galleries in the same way?
The above instructions apply to public galleries only. Private galleries have a separate login process and customer assignment method, so data management works slightly differently there.
Why are some emails missing from the exported list?
Make sure you check the status of the orders you are looking for. The exported list typically includes customers who have completed the order placement process. If a customer did not finalize the order and only added photos to the cart, their data may not appear on the list.