Huggg Payouts offers a range of products to support recipients in different situations. This article helps you pick the right one based on what your recipient needs. If you already know which product you want, jump to the relevant section below. If you're not sure, work through the questions on this page.
First decision: Delivered Goods or Vouchers?
Start by asking what your recipient needs: a specific item, or money and credit they spend themselves.
Delivered Goods. Pick this when your recipient needs the thing itself - a washing machine, a winter warmth pack, furniture. You choose the item from the catalogue, the recipient enters their delivery address when they open the link, and our supply partner delivers it.
Vouchers. Pick this when you're giving your recipient money, credit, or a choice of where to spend. They open a link, make any selections, and use the voucher themselves - at a shop, online, by phone, or at a Post Office or PayPoint counter, depending on the type.
By recipient need
Find the scenario closest to what your recipient needs.
Energy or utility help. Help with gas, electricity, water, or off-grid fuel like heating oil. Send an Energy and Water voucher. The right specific product (PayPoint, Post Office, Energy Card or OneLink Energy) depends on how your recipient pays. See: Which energy voucher should I send? for a full comparison.
Cash in hand. When your recipient just needs cash. Send a Cash voucher. The right specific product (PayPoint, Post Office, ATM or OneLink Cash) depends on the amount and how your recipient prefers to collect. See: Which cash voucher should I send? for a full comparison.
Food or groceries. Help with food shopping, takeaways or coffee. Send a Food voucher. Recipients pick from supermarkets, takeaways and coffee shops. You can restrict which brands are available using Customise choices at the point of sending.
An item delivered: appliance, furniture or home bundle. When your recipient needs a specific physical item - washing machine, fridge, cooker, kettle, microwave, furniture or a small electrical. Send from White Goods, Small Appliances or Furniture and Home Goods on the platform. You pick the item, the recipient enters their delivery address when they open the link, and our supply partner delivers it. See: Sending an appliance - what you need to know before sending.
Household basics. When your recipient needs help with general home essentials. Send a Home voucher. Recipients spend on household items at supported retailers.
Children's needs. School uniform, stationery, holiday activities, or other support for children. Send a Children's Activities and Support voucher.
Winter warmth. Thermal clothing, insulation or warmth packs. Send a Keeping Warm item - this is a Delivered Good, shipped directly to your recipient.
Clothing, footwear, transport or other. For everything else, browse Other Voucher Collections to see what's available.
At a glance: all categories
A quick reference for every product category available on Huggg Payouts.
Delivered Goods - physical items ordered on your recipient's behalf and delivered to their address.
White Goods - large appliances such as washing machines, fridges and cookers
Furniture and Home Goods - furniture, home bundles and small electricals
Keeping Warm - thermal clothing, insulation and warmth packs
Vouchers - digital voucher links sent to recipients, who claim and spend them themselves.
Food - supermarkets, takeaways and coffee shops
Home - home essentials and household items
Energy and Water - gas, electricity and water, via PayPoint, Post Office, Energy Card (prepaid Mastercard) or OneLink Energy
Cash - cash collected at PayPoint, Post Office or ATM, or via OneLink Cash
Children's Activities and Support - school uniform, stationery, holiday activities and more
Other Voucher Collections - clothing, footwear, transport and more
Need help choosing?
If you're not sure which product is right for a specific situation, email us at support@huggg.me and we'll help.