Huggg Payouts is a welfare voucher platform that lets councils, charities, schools, and other organisations send financial support directly to the people who need it.
Every voucher is delivered as a unique digital link. Recipients open it on a smartphone or computer, choose a store or service if applicable, and claim their support instantly. There are no accounts for recipients to create and no app to download.
Recipients need access to a smartphone or computer to open and claim their voucher link. If your recipients are unlikely to have one, see What if I don't have a smartphone or internet access?
What types of voucher can I send?
Huggg Payouts offers two types of support: Delivered Goods (physical items sent directly to your recipient) and Vouchers (digital links your recipient claims and spends themselves).
Delivered Goods
White Goods: large appliances such as washing machines, fridges, and cookers, delivered directly to the recipient
Furniture and Home Goods: furniture, home bundles, and small electricals
Keeping Warm: thermal clothing, insulation, and warmth packs
Vouchers
Food: supermarkets, takeaways, and coffee shops
Home: home essentials and household items
Energy and Water: gas, electricity, and water, via PayPoint, Post Office, prepaid energy card, or OneLink Energy
Cash: cash collected at PayPoint, Post Office, or ATM
Children's Activities and Support: school uniform, stationery, holiday activities, and more
Other Voucher Collections: clothing, footwear, transport, and more
How does it work?
Top up your wallet: add credit by card or bank transfer, or pay at checkout as you go
Choose your voucher: select the type, amount, and any options
Send it: deliver by email, SMS, individual link, or printable letter
Your recipient claims it: they open their unique link on a smartphone or computer, make their selection if applicable, and get their voucher instantly. For a delivered good, they enter their delivery details
Recipients don't need to create a Huggg account. The link is their voucher. Once claimed, it's theirs to use.
Ready to get started?
See How do I create a Huggg Payouts account? to get set up and send your first vouchers.
Still need help?
Email us at support@huggg.me and we'll do our best to assist.