Huggg

A summary of the sending flow on Huggg Payouts - what to expect at each step, and links to detailed guides for each delivery method.

How to send a welfare voucher - overview

A decision-helper for picking the right Huggg Payouts product based on what your recipient needs. Covers Delivered Goods vs Vouchers, scenario-based guidance, and links to deeper articles for energy, cash…

Choosing what to send

How to send welfare vouchers directly to recipients' email addresses using Huggg Payouts - including bulk uploading a CSV and scheduling sends.

How to send vouchers by email

How to send welfare vouchers directly to recipients' mobile phones by SMS using Huggg Payouts - including bulk uploading a CSV and scheduling sends.

How to send vouchers by SMS

How to generate individual voucher links and distribute them yourself via your own channels - including downloading a CSV and copying links.

How to send vouchers using individual links

How to generate a printable PDF letter containing a voucher code - ideal for recipients without a smartphone or email address.

How to send printable vouchers

Sending a specific voucher to print

The required column format for CSV uploads on Huggg Payouts - covering email, SMS and printable letter templates.

What CSV format do I need to upload recipient details?

How to schedule a voucher send for a future date and time - available for email and SMS sends only.

Can I schedule a send for a later date?

What can't the voucher be spent on? (Sender Guidance)

Step-by-step guidance on sending vouchers - including CSV uploads, formatting recipient details, and what each delivery method looks like.

How to send on Huggg

Find answers and get help from Intercom Support and Community Experts

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