When you log in to Huggg Payouts at vouchers.huggg.me, you land on the home page. Here is a quick guide to what everything does.
Left-hand sidebar
The sidebar is your main navigation and is always visible.
Send vouchers - takes you to the home page where you can browse and send vouchers
Voucher history - view all vouchers you have sent, check redemption status, cancel unredeemed links, and download reports
Teams - manage team members, create subteams, transfer funds and set up reason codes
Balance and HG reference number - shows your current wallet balance and your unique HG reference number. Click here to top up your wallet
Help - opens the Huggg Payouts help centre
How to videos - short video guides covering the most common platform tasks
Home page - voucher categories
The main area of the home page shows all available voucher types, grouped into two sections.
Delivered Goods
Physical items ordered on behalf of a recipient and delivered directly to their address.
Furniture and Home Goods - furniture, home bundles and small electricals
White Goods - large appliances such as washing machines, fridges and ovens
Keeping Warm - thermal clothing, insulation and warmth packs
Vouchers
Digital voucher links sent to recipients, who claim and spend them themselves.
Food - supermarkets, takeaways and coffee shops
Home - home essentials and household items
Energy and Water - gas, electricity and water, via PayPoint, Post Office, Energy Card or OneLink Energy
Cash - cash collected at PayPoint, Post Office or ATM
Children's Activities and Support - school uniform, stationery, holiday activities and more
Other Voucher Collections - clothing, footwear, transport and more
Not sure what to send?
See: Choosing what to send for a full overview of each voucher type and when to use it.