No. You don't need to use your voucher the day you receive it, and whether you can spend it in more than one go depends on the type of voucher you have.
Expiry date 1: your Huggg link
Whatever type of voucher you have, it arrives as a link, by email, text, or letter. The link has an expiry date set by the organisation that sent it to you, for example your council, school, or charity. You must click the link and complete your selection before this date.
When you open your link, the expiry date is shown on screen. That's where to check it.
Expiry date 2: your voucher
Once you've claimed your voucher, it has its own expiry date, depending on the type.
Grocery and retail vouchers, see the expiry table below for how long each brand lasts, and the Gift card and voucher T&Cs section for specific brands
Energy, cash, and appliance vouchers, check the expiry shown on your voucher screen. When you generate your voucher, the date on screen updates from the link deadline to the voucher's own expiry. If you're unsure, contact us at support@huggg.me
For how each of these works, see the Energy, water and utilities, Cash vouchers, and Home appliances sections.
Do I have to spend it all at once?
This depends on the type of voucher:
Grocery and retail vouchers, no. You can split the balance across multiple visits. Any balance left stays on your voucher until you next use it or it expires
Energy vouchers, the full value is applied in one transaction when you top up at a PayPoint, Post Office, or through your energy provider
Cash vouchers, most are single-use and dispense the full amount in one withdrawal
Appliances, the voucher covers a single item or delivery
If you're using a grocery or retail voucher in store, show the barcode at the till. The cashier will scan it and your remaining balance will update automatically.
Grocery voucher expiry dates
If you have a supermarket grocery voucher, here is how long each brand's voucher lasts after you claim it:
Supermarket | Voucher valid for |
Aldi | 5 years |
Asda | 2 years |
Farmfoods | 1 year |
Iceland | 1 year |
M&S | 2 years |
McColls | 2 years |
Morrisons | 1 year |
Sainsbury's | 2 years |
Tesco | 5 years |
Waitrose | 2 years |
For expiry details on energy, cash, and other voucher types, check the expiry shown on your voucher screen after you've generated your voucher.
Before your link expires
Once your Huggg link expires, Huggg can't reissue it. If your expiry date is close, make your selection before the link expires, and use your voucher before its own expiry date.
Still need help?
Email us at support@huggg.me and we'll do our best to assist.