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How to collect cash using your welfare voucher - including PayPoint, Post Office, ATM and OneLink Cash. Find instructions for your voucher type in the sub-sections below.

5. Cash vouchers

How to collect cash over the counter using your PayPoint cash voucher - claim your barcode and take it to your nearest PayPoint location.

How do I use my PayPoint cash voucher?

How to collect cash over the counter using your PayPoint cash voucher - including where to find your nearest PayPoint and what to do if something goes wrong.

PayPoint cash

Step-by-step guide to collecting cash using your Post Office cash voucher - claim your barcode and take it to your nearest Post Office branch.

How do I redeem my Post Office cash voucher?

How to collect cash over the counter using your Post Office cash voucher - including how to claim your barcode and find your nearest branch.

Post Office cash

Step-by-step guide to withdrawing cash using your ATM voucher - including how to claim your PIN and order number, how to find your nearest ATM, and what to do at…

How do I use my ATM cash voucher?

How to find your nearest Pin4Cash-enabled ATM to withdraw your cash voucher.

Where is the nearest ATM to me?

What to do if your ATM cash voucher isn't working at the machine - who to contact and what information to include.

I'm having trouble receiving the cash at the ATM

What to do if you claimed your ATM cash voucher but didn't receive the text message with your order number.

I didn't receive a text message for my ATM cash voucher

How to withdraw cash using your ATM voucher - including how to claim your PIN and order number, where to find your nearest ATM, and what to do if something goes wrong.

ATM cash

How to use your OneLink Cash voucher to collect cash over the counter - choose between PayPoint or Post Office and take your barcode to your nearest branch.

How do I redeem my OneLink Cash voucher?

Key restrictions for OneLink Cash vouchers - including the maximum voucher value, where you can collect, and whether you can split your cash across multiple visits.

Are there any restrictions with my OneLink Cash voucher?

Whether you can split your OneLink Cash or Post Office cash voucher across multiple visits to collect the money in stages.

Can I use my cash voucher more than once?

How to redeem your OneLink Cash voucher - choose between PayPoint or Post Office to collect your cash over the counter at your nearest location.

OneLink cash

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