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MANAGING MY BOOKING

How can I manage or cancel my bookings?

Booking Changes

Information on how you can change individual appointments or the complete booking or even change your cleaner

How can I adjust my entire recurring booking?Find out how you can customize all future appointments for your regular booking – be it the day, time, duration or frequency.
How can I change my booking before it has been confirmed?Here you will find information on how to change a current open booking request.
How can I change my cleaner?Would you like to change your current service provider? No problem! Find out how easy it is to choose a new service provider.
Appointments on Public Holidays: How to Coordinate Smoothly with Your Service ProviderLearn how to manage holiday appointments, avoid misunderstandings, and easily adjust your bookings.
How Can I Add More Appointments to My Future Bookings?Would you like to extend your future booking by adding additional appointments or a recurring schedule? Here’s how you can easily do it.
How can I adjust a past appointment retroactively?Has your cleaning appointment already taken place, but the actual details differ from the original booking?
Can I pause my recurring order?Find out how to temporarily pause your recurring order during an absence without losing your preferred cleaner.
Can I change the hourly rate of my active booking?Learn how hourly rate changes work and who can initiate them for ongoing bookings.
How can I adjust a single appointment?Find out how to quickly and easily adjust the date, time or duration of a single future appointment.