We understand that circumstances can change and want to assure you that our dedicated service team is always here for you. Our goal is to provide you with the best service possible and help you find the perfect service provider for your needs. Don't hesitate to connect with one of our friendly service agents – we're happy to help you find the optimal solution for you!
Going on vacation or taking a break? Click here to learn how you can easily pause your recurring booking if needed.
How to cancel your entire booking
On desktop:
Go to the “Home” section in your customer profile.
Select the booking you wish to cancel.
Scroll all the way down and click “Edit”.
Choose “Cancel” and follow the instructions
You will receive a confirmation of the cancellation to the e-mail address you have registered with your profile. If you cancel less than 48 hours before your next appointment, cancellation fees may apply.
Need assistance?
Our dedicated team is here to help you find the perfect service provider for your needs. We take your preferences into account to ensure you have the best possible experience. Feel free to reach out to us if you need help with the selection or have any other questions.