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The Reservations table

Find any reservation in seconds by guest name, booking reference, or room number, then filter, sort, and export the results.

When a guest calls the front desk, you need their reservation on screen before the conversation stalls. The Reservations table lets you find it by typing a guest name, a booking reference, or a room number, and narrow a busy list down to exactly the bookings you care about. It has been rebuilt to match the rest of Bookboost, so search, filtering, and sorting now work the way they do elsewhere in the platform. You will find it under Reservations in the left navigation.

What it does

Search across bookings and guests. Type a booking reference, a guest name, or a room number, and the most relevant reservations appear first. Search matches any guest on a booking, not only the primary guest, and it handles close-match spelling, so a name you mishear over the phone still finds the right booking.

Filter and sort. Combine filters on status, property, room type, company, market segment, audience, campaign count, total gross, currency, and booking, check-in, or check-out dates, including date ranges. Operators such as "is any of", "is not", and "contains" let you build a precise view, for example corporate stays for one company checking in this week.

See details on hover, without leaving the table:

  • The Guests column shows every guest on the reservation with their role badge. Hover a guest to open a profile card.

  • The Campaigns column previews each message sent for the reservation, with its delivery status.

  • Total gross is converted to your organisation's base currency, so amounts compare and sort correctly even when bookings are made in different currencies.

Adjust the layout. Show, hide, and pin columns to build the view you want, then export the current view to CSV for reporting or sharing.

How to get to it

Open Reservations in the left navigation. The table is available to all accounts, so there is nothing to switch on. You will see reservations for the properties you have access to; if you work across several properties, they appear together in one table.

What you can do with it

  • Find a reservation during a phone call in seconds, by guest name, booking reference, or room number, even when the caller is not the primary guest on the booking.

  • List this week's check-ins for one property and see, at a glance, which guests have or have not received their pre-arrival campaigns.

  • Filter corporate stays by company name and export the list to CSV for reporting.

What this does not do yet

  • The Campaigns hover preview shows the 10 most recent messages for a reservation. The full number of messages is always shown, even when the preview itself is capped at 10.

  • Booking reference and number of nights are display-only columns. You can see them, but you cannot sort by them.

What is coming next

Saved views. Save a table setup, including which columns are visible, your sorting, your filters, and your search, and return to it later.

Getting help

Open Talk to Us in the left menu, or email support@bookboost.io.

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