Reservations
Reservation data synced from your PMS: navigating the table, reading a single reservation, and where each field comes from.
7 articles
- Navigating the Reservations sectionThe four read-only screens under Reservations: Reservations, Properties, Spaces and Rate Plans, and which one to open for what.
- Reservation statusesWhy the same booking can show one status in the Reservations table and a different one when you open it, and what the Status filter offers.
- The Properties screenEvery property connected to your account on one screen, when each last received data, and what opens when you select one.
- Where reservation data comes fromReservations sync from your PMS, which explains why a field can be empty and why a change takes a moment to appear.
- The reservation detail screenWhat each tab on a single reservation shows, why some of them are empty, and why the status here can differ from the status in the table.
- Can I delete a reservation in Bookboost?No, reservations are synced from your PMS and must be removed there, but there are three better options if the goal is to stop messaging a guest.
- The Reservations tableFind a reservation by guest name, booking reference or room number, what each of the eighteen columns shows, and how to save the view you work to.