When sending vouchers by email, SMS or printable letter, you can upload a CSV file to add multiple recipients at once. Each delivery method requires a different format. Download the relevant template from the platform or follow the column structure below.
Your CSV must include the following columns in this order:
Column | Field | Required | Example |
A | Email address | Yes | |
B | Notes | No | Recipient name/ID |
SMS
Your CSV must include the following columns in this order:
Column | Field | Required | Example |
A | Phone number | Yes | 07000000000 |
B | Notes | No | Recipient name/ID |
Phone numbers must be UK mobile numbers. Do not include the country code (+44) - start with 07.
Printable letters
Your CSV must include the following columns in this order:
Column | Field | Required | Example |
A | Case number | Yes | 123-AA-728ARD-0001 |
B | Recipient name | Yes | John Doe |
C | Address line 1 | Yes | 33 West Street |
D | Address line 2 | No | Harrow |
E | City | Yes | London |
F | Post code | Yes | HA2 7KP |
Tips
Your CSV must have a header row using the field names exactly as written above - do not rename them
Save your file in CSV format before uploading - Excel files (.xlsx) will not be accepted
Remove any blank rows from your file before uploading
Need help?
Email us at support@huggg.me and we will help.