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How to send vouchers by SMS

How to send welfare vouchers directly to recipients' mobile phones by SMS using Huggg Payouts - including bulk uploading a CSV and scheduling sends.

Use this method to have Huggg send your voucher links directly to your recipients' mobile phones by text message.

Follow steps 1-3 of the How to send a welfare voucher - overview first, then continue below.

Step 4 - Select your delivery method

On the delivery method screen, select SMS, sent by Huggg.

Step 5 - Add your recipients

Enter your recipients' mobile numbers one at a time and click Add recipient after each one. Alternatively, click Bulk upload recipient details to upload a CSV file containing multiple numbers at once. Check everything over, then click Next

Step 6 - Set the expiry date

Choose the date on which the voucher link will expire. Recipients must open and claim their voucher before this date.

Step 7 - Schedule or send now

Choose to send immediately or schedule the send for a future date and time.

Step 8 - Review and pay

Check your order summary, select a Reason code if applicable, and complete payment from your wallet balance or by card.

Once payment is confirmed, Huggg will send each recipient a text message containing their unique voucher link. The message will appear to come from Huggg.


Tips

  • Mobile numbers must be UK numbers and formatted correctly - check for any missing digits before submitting

  • Recipients without a smartphone can still receive the SMS but will need a device to open the link - see: What if I don't have a smartphone or internet access? in the Redeeming Vouchers section

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