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How to send vouchers using individual links

How to generate individual voucher links and distribute them yourself via your own channels - including downloading a CSV and copying links.

Use this method if you want to handle distribution yourself - for example, sending links via your own email system, WhatsApp, internal systems, or any other channel.

Follow steps 1-3 of the How to send a welfare voucher - overview first, then continue below.

Step 4 - Select your delivery method

On the delivery method screen, select I'll share the voucher links myself.

Step 5 - Set the expiry date

Choose the date on which the voucher links will expire. Recipients must open and claim their voucher before this date.

Step 6 - Review and pay

Check your order summary, select a Reason code if applicable, and complete payment from your wallet balance or by card.

Step 7 - Get your links

Once payment is confirmed, your unique voucher links are generated immediately. You can:

  • Click Copy all links to copy them to your clipboard

  • Click Download CSV to download a spreadsheet containing all your links

You can then paste or distribute the links via whatever channel you choose. Each link is unique and can only be claimed once - make sure you send one specific link to one specific person.


Tips

  • Keep links secure - anyone who has access to a link can claim it, so do not share links publicly or in group messages

  • Find your links later - if you need to retrieve your links after leaving the confirmation screen, go to Voucher history and find the relevant order

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