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I'm having trouble receiving the cash at the ATM

What to do if your ATM cash voucher isn't working at the machine.

If you're at the ATM and the cash isn't coming out, Pin4Cash can help. Huggg understands this can be stressful, especially when you're at the machine ready to withdraw. Pin4Cash manages the cardless ATM network and can investigate the transaction.


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πŸ“§ Contact Pin4Cash

Email Customerservice@Pin4.com and include:

  • The order amount

  • The mobile number to which your text messages were sent

  • A photo of any error message on the ATM screen

  • A receipt if the ATM generated one

Pin4Cash will look into it and come back to you with what they find.


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Still need help?

Email us at support@huggg.me and we'll do our best to assist.

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