Your PayPoint cash voucher lets you collect cash over the counter at any PayPoint location. There are around 28,000 PayPoint outlets nationwide, found in convenience stores, newsagents and supermarkets.
To find your nearest PayPoint, visit https://www.paypoint.com/store-locator.
Step 1 - Claim your voucher
Open the link you received by email, text, or letter (for letters, go to huggg.me/claim and enter your 16-digit code)
Click Voucher details, then Claim Now
Your voucher will appear on screen with a barcode
Step 2 - Go to a PayPoint location
Take your voucher to your nearest PayPoint - either on your phone or as a printed copy. Make sure your phone screen is in light mode when showing the barcode - barcodes don't always display correctly on dark backgrounds.
Step 3 - Collect your cash
Show the barcode to the cashier and they will scan it and hand over your cash.
Please note: Your cash must be collected in a single transaction - you cannot return at a later date to collect part of the amount. PayPoint cash vouchers are available up to a maximum of £100.
Having problems?
If the barcode won't scan or you're having difficulty at the till, ask the cashier to enter the voucher number manually instead. If you continue to have problems, email us at support@huggg.me.