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How can I check the balance on my prepaid card?

How to check how much credit is left on your digital prepaid energy or water Mastercard.

To check your balance, go back to the original link that was sent to you by email, text, or letter. Your card screen shows your Amount available and Amount used in real time, so what you see always reflects your current balance.

The link will begin with https://launch.huggg.me/ followed by a mix of letters and numbers. If you can't find the original link, check your email inbox or text messages - search for "Huggg" (with three G's) to locate it.


Can't find your original link?

If you are unable to locate your link, email us at support@huggg.me and we'll help you retrieve it.

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