MY ACCOUNT
You can find information about the functions of your user account and data protection here.
Features and Functionality
Functions related to your Helpling account
Why should I create a customer account?
Where can I download the app?
How can I reset my password?
How can I change my address?Find information on how to change your home address for an active booking or even without a current booking.
How can I contact my provider?
Chat functionFind all the details about the chat function in your customer account here
Contact Details: How to Reach UsAt Helpling, we are committed to providing you with excellent customer service. You can contact us in the following ways
Welcome - We're Here for You 💚New to Helpling? Here's how you can reach us anytime and how we’re here to support you – personally and with heart.
I can’t find my booking in my accountLearn why your booking may not be visible and how to check the correct Helpling account.
Data Security
Everything related to your data and data protection
How do you use my personal data?
How can I delete my data?We’re sorry to see you go. Here’s how to request the secure and permanent deletion of your personal data.
Where can I find my Service PIN?Learn why your Service PIN is important and where to find it in your customer account.