To reset your password, you can click on "Forgot your password?" when you log in and then enter the e-mail address that is registered in your Helpling account.
You will then receive an e-mail with a link to reset your password.
If you do not receive an e-mail, please also check your spam folder. If you cannot find an e-mail here either, please get in touch with our support team. Just start a chat with us, and we’ll take care of it for you right away!
Our team is available from Monday to Saturday, from 8:00 AM to 5:00 PM. We're happy to assist you!
💡Tip
Please check which email address you have previously received messages from us on – this is likely the correct one for your account.