Overview
The Mobile Employee Experience (MEE) provides users with an easy and simple way of viewing important information relating to their moves and taking the appropriate actions to stay on top of things.
Key features include:
Quick switching between moves where multiple moves are "active"
An interactive timeline
Dedicated areas for
Tasks - making them easier to read and action with clear visibility of current and upcoming tasks
Announcements - showing text, videos and documents
Notifications - one location for all notifications for all active moves
When users log into the MEE, they are taken directly to the home page of their current active assignment.
Key areas of the Mobile Employee Experience
Navigation Menu
The collapsible left-navigation menu can be pinned/unpinned and appears on any MEE screen. It displays the following information:
 |
MY ASSIGNMENTS
MY INFO - specific to selected assignment
SUPPORT - specific to selected assignment
*Configuration is required for this to display
|
Timeline
The timeline is positioned at the top of the MEE home page and displays the What's Happening Timeline events configured for the selected assignment. When an event icon is clicked on, event details are displayed in a modal based on the What's Happening Timeline events configuration. When the modal is no longer required it can be closed and the home page is displayed.
The visible period on the the timeline (e.g. Oct 29 - Dec 23) is displayed in the header and updates automatically based on the selected zoom view level. There are a total of 6 different zoom 🔍 views levels available:
Daily · 3 Days · Weekly · 2 Weeks · Monthly · 2 Months
Depending on the level selected, the distance between two blocks of time will change. The number of visible blocks of time on screen will depend on the screen resolution.
The timeline header and the events that appear on the timeline including icons are all customizable.
Notifications
Notifications are displayed when the notification bell icon is clicked. New notifications are identified with a red colored badge with a number indicating the count of new notifications since the last time the user clicked on the bell icon
. Once the icon is clicked the badge disappears.
The source of notifications are:
Quick Workflows - Automation Media Delivery Event (used to deliver "MEE Help" files)
A notification is shown as Unread by a blue dot indicator. The blue dot indicator will change if the "Mark All Read" is clicked. Notifications can be dismissed (deleted) by hovering over the notification and clicking on the X icon to the right of the notification. Assignment details will be included on notifications when the user has more than one active assignment. When there is only one active assignment, no assignment details are displayed.
Notifications can contain information only and will not redirect the user.
If a notification displays a redirect icon (
), clicking the icon will redirect the user to a new location in the MEE.
Tasks
The Tasks area is located below the timeline and displays Checklists and Assignment Tasks & Reminders providing a user with a list of tasks/items they need to complete. Tasks & Reminders can be created by the user or on behalf of the employee. There are 3 collapsible sections:
Now - tasks that are overdue or due in the next 7 days
Next - tasks that are due in the next 8 to 14 days
Later - tasks that are due in the next 15 days or greater
The Now section is expanded by default. Note only one section can be expanded at a time. Within each section there is a a badge with a count for the number of tasks in that section. In the Now section, either a red or yellow badge appears. If there it at least one overdue item the badge is red otherwise it is yellow. Blue badges are used for the Next and Later sections. To view the tasks in an collapsed section, click on that section to expand it.
The Tasks area includes an ellipsis icon (
) which displays additional options:
Add Tasks - allows users to add a task themselves
View All Tasks - allows users to view a full list of tasks (including completed tasks/tasks completed in the past)
Subscribe to a Calendar - allows users to add tasks and dates to their personal calendars
Section Detail
Overdue tasks appear at the top of the list in the Now section and are indicated with a red vertical line before the text. When a user clicks on tasks with blue text, the user is redirected to an external website. Depending on how the task is configured, tasks can be completed manually or automatically.
Tasks with a checkbox icon (
) can be completed manually.
To indicate the item is completed, tick checkbox icon to the left of the task and the task will disappear from the Tasks area. The task can be un-completed by selecting View All Tasks and clicking the task.
To mark the task as not applicable, click the trash can icon to the right of the task. A confirmation will display “Are you sure you want to delete this task?”. Press the [Delete] button and the deleted task will not appear in the Tasks area. Marking a Task as "Not Applicable" indicates that the Task was not addressed. Note that this option does not appear for all tasks.
Tasks with a redirect icon
are configured to automatically complete. Tasks can be completed by:
Filling field(s) on a screen (see first task below) - Click the redirect icon to open the screen where action is required. Once the action is performed, the task is considered complete and will no longer appear in the Tasks area. Note, some tasks will open Questionnaires instead of a MEE screen. These tasks will automatically complete after the Questionnaire is submitted.
Submitting feedback in response to a pulse check (see second task below) - Click on the text: "Click here to begin" text to view the pulse check questions. The tasks will automatically complete after pulse check is submitted.
Time based (not shown) – the task automatically completes after a specific date
Note, the task header is customizable.
Announcements
Configured portal announcement sets display in the dedicated Announcement area located to the right of the Tasks area and below the timeline. Announcements can display:
Text ⌨
Videos 📽
Images 🖼
Documents 📄
For sets consisting of multiple announcements, these are displayed on a slideshow loop. The announcement shown on the home page is indicated by the blue dot in the series of dots. Clicking on the image or any of the dots below the image will stop the slideshow loop.
The announcement header and the announcements themselves are all customizable.
In addition to a pulse check task item, pulse checks can be configured to appear in the Announcement area with an image, icon and text. When the pulse check announcement is displayed, clicking anywhere within the announcement area takes the user to the pending pulse check. The announcement disappears when the pulse check is submitted or reaches its expiration date if one has been set.
Portal Cards
Cards will appear below the Tasks and Announcement sections if configured to display in the MEE and may only appear if data exists to be displayed such as the Earning Statements card.
Note, the Expense Reports card is renamed to Budgets & Expense Reports when budgets are available. To learn more about creating Expense Reports, click here.
All cards with the exception of Learn About Host Country card will expand and stay expanded when other cards are opened. Clicking on an expanded card will close the card.
The displaying of cards including sequence, card titles and icons are customizable.
Profile icon
The profile icon can be found on the top-right corner in the MEE.
Clicking the profile icon displays:
Account Settings - allows users to change their settings: light/dark mode, activate mobile devices for MEE App and use delegates feature*
Profile allows - employee users to view and enter personal information related to themselves and and change password. The same screen can be accessed from the Navigation menu.
- signs a user out of their MEE session